Sales appointments support Carl F Groupco customer focus

Focus on customer service at Carl F Groupco has been supported with the promotion of Carlia McGowan to Sales Office Manager and the appointment of Emanuela Catanese as a new Sales Co-ordinator.

Carlia McGowan has worked for Carl F Groupco for nine years in Sales Administrator and Co-ordinator roles. Sponsored by Carl F Groupco, she has gained NVQ levels two and three in Business and Administration plus levels two and three in Customer Service. Her studies and practical experience working for the hardware distributor mean she is ideally suited for management of the company’s internal sales team.

Emanuela Catanese has worked in sales positions for ten years with previous experience of account management backed by business and customer service qualifications. With a passion for service, Emanuela enjoys building relationships with customers and ensuring they receive a high standard of support.

The appointments reflect Carl F Groupco’s belief in the need for continued investment in people, backed by training, to ensure high service quality.

PHOTO: Emanuela Catanese, newly appointed as a Sales Co-ordinator for Carl F Groupco pictured with Carlia McGowan who is promoted to Sales Office Manager